Privacy policy

September 17TH 2024

  • At Apna Bhaichara, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our app and services. By using Apna Bhaichara, you agree to the terms of this Privacy Policy.

  • We collect the following types of information from users:

    1. Personal Information:

      • Account Information: When you sign up, we collect your name, email address, phone number, and password.

      • Location Data: With your permission, we collect your geographic location to provide personalized results for nearby businesses.

    2. Business Information:

      • For businesses listed on the platform, we collect business names, contact information, services offered, addresses, and subscription details.

    3. Automatically Collected Information:

      • Usage Data: We collect information about how you use the app, such as the pages you visit, the features you use, and the time spent on each section.

      • Device Information: This includes IP address, device ID, and operating system data for analytics and troubleshooting.

  • We use your information to:

    • Provide and improve services: Facilitate your experience by connecting you with nearby businesses and providing AI-driven recommendations.

    • AI Interaction: Use collected data to enhance user experience through personalized AI responses, including answering queries related to local businesses.

    • Business Listings: Display business information, including subscription tiers and services, based on location and user queries.

    • Communication: Send service-related notifications, respond to customer service requests, and provide updates related to your account.

  • We do not sell or rent your personal information. However, we may share your data under the following circumstances:

    • With Service Providers: To third-party vendors who provide services such as data storage, payment processing, and AI integration.

    • Legal Requirements: If required by law, we may disclose your information in response to a legal request.

  • We take the security of your data seriously and implement industry-standard measures to protect it from unauthorized access or misuse. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

  • We retain your personal information for as long as your account is active or as needed to provide you with services. We may also retain information for legal obligations or dispute resolutions.

    • Access and Update Information: You can update your profile information directly in the app.

    • Location Settings: You can control the sharing of your location by adjusting the settings on your device.

  • Our app is not intended for children under the age of 13, and we do not knowingly collect data from children. If you believe we have collected data from a child, please contact us, and we will promptly delete it.

  • We may update this Privacy Policy periodically. Any changes will be posted within the app, and we encourage you to review the policy regularly.

  • If you have any questions or concerns regarding this Privacy Policy, please contact us at: